Natural Gas & Electric Company Covid Response


This gas and electric utility needed to determine the following

  • The impact of COVID-19 on 2.7 million residential demand response customers. Specifically, the risk of customers defaulting on their utility bills
  • To what degree COVID- related shutdowns would increase load usage for residential customers in Michigan
  • The revenue impact of Covid-19 from increased residential customer load usage and higher default rates
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(PRIVACY POLICY)


This gas and electric utility needed to determine the following

  • The impact of COVID-19 on 2.7 million residential demand response customers. Specifically, the risk of customers defaulting on their utility bills
  • To what degree COVID- related shutdowns would increase load usage for residential customers in Michigan
  • The revenue impact of Covid-19 from increased residential customer load usage and higher default rates

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