PDI SAP EAM –

OpenText Integration Library

Empowering Teams with SAP EAM ↔ OpenText Automation 


After moving to modern ERP/EAM platforms, maintenance execution still stalls when engineering content is difficult to find, validate, and attach to the job.
 

PDI SAP EAM – OpenText Library is a Packaged Integration Library powered by Informatica IDMC Cloud Application Integration (CAI) that automates SAP maintenance events → OpenText document discovery → SAP link-back, with repeatable deployments and operational support artifacts built in.

SAP EAM - OpenText Automation

 

Why PDI SAP EAM – OpenText Library 

3386851-Jan-07-2022-07-38-46-74-PM

Market Challenges   


Organizations integrating SAP EAM / Plant Maintenance with OpenText often face significant operational challenges, including:
 
  • Technicians and planners searching across systems to find correct documents
  • Custom point integrations that are expensive to maintain
  • Slow rollouts due to environment differences and repeated configuration
  • Inconsistent metadata mapping across equipment/functional location structures
  • Limited traceability without standardized audit events and correlation IDs

To address these challenges, teams need a pre-packaged library that streamlines discovery, linking, and operational support.

 

Market Challenges -PDI SAP EAM – OpenText

 How the PDI SAP EAM – OpenText Library works 

PDI Solution: SAP EAM – OpenText Library 


PDI’s Packaged Integration Library, powered by Informatica IDMC CAI, triggers on SAP maintenance events (notification/work order create/update), queries OpenText for relevant engineering content based on equipment/functional location and document attributes, and links curated results back into SAP. The solution includes standardized traceability/auditability/evidence logging (to a customer-approved audit store; Snowflake optional) and repeatable deployment runbooks for consistent promotion across environments.

 

Key Features: 

  • SAP Event Router: Standard trigger handling for maintenance events
  • OpenText Document Discovery: Search by equipment/floc/classification/doc type
  • SAP Link-Back: Attach or link document metadata to SAP objects (configurable)
  • Integration Audit Logger: Evidence logging with correlation IDs (Snowflake optional)
  • Standard REST Utility: Policy-based invocation + unified error handling
  • Repeatable Packaging: Promote across DEV/QA/PROD via standardized overrides
PDI Solution_ SAP EAM – OpenText Library - visual selection-1

PDI Solution Benefits  


By leveraging the PDI SAP EAM – OpenText Library, organizations gain the following benefits: 

  • Faster rollout: reusable assets reduce integration build time
  • Reduced manual effort: documents appear in SAP context automatically
  • Improved governance: consistent metadata mapping and controlled link-back
  • Lower support costs: standardized errors, monitoring, and runbooks
  • Reliable deployments: environment-ready packaging reduces release friction
  • Stronger traceability: consistent transaction evidence across environments
PDI Solution Benefits

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